Due to the inherent properties and characteristics of ceramic ware, there may be some quality variances, irregularities, and/or imperfections.  These small blemishes are considered acceptable by the ceramic industry and should not be considered defective merchandise.  Due to variations in materials, firing temperatures, and imprint pigments the color of coffee mugs and ceramics may also vary within an order.  We cannot guarantee that reorders will be of the same color shades as a previous order or spec. sample.  These variances in the color of glazes within an order (or future reorders) are also considered acceptable by the ceramic industry and should not be considered defective merchandise.

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